PRIVACY STATEMENT
We are extremely concerned to protect your privacy and confidentiality. We
understand that all users of our site are quite rightly concerned to know that their
data will not be used for any purpose unintended by them, and will not fall into the
hands of a third party. Our policy is both specific and strict. If you think our policy
falls short of your expectations or that we are failing to abide by our policy, do
please tell us. We are constantly vigilant for credit card or other fraud. We report
all charge backs to a credit reference agency.
SECTION 1 – WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us: We collect personal information that
you voluntarily provide to us when you register on the services, express an interest
in obtaining information about us or our products and services, when you
participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You: The personal information that we collect
depends on the context of your interactions with us and the Services, the choices
you make, and the products and features you use. The personal information we
collect may include the following:
1. Names
2. Phone numbers
3. Email addresses
4. Mailing addresses
5. Usernames
6. Passwords
7. Contact preferences
8. Contact or authentication data
9. Billing addresses
10. Debit/credit card numbers
Sensitive Information: We do not process sensitive information.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
Information automatically collected: We automatically collect certain information
when you visit, use, or navigate the Services. This information does not reveal
your specific identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Services,
and other technical information. This information is primarily needed to maintain
the security and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.
The information we collect includes:
Log and Usage Data: Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when you
access or use our Services and which we record in log files. Depending on how
you interact with us, this log data may include your IP address, device
information, browser type, and settings and information about your activity in
the services (such as the date/time stamps associated with your usage, pages
and files viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error reports
(sometimes called “crash dumps”), and hardware settings).
Location Data: We collect location data such as information about your
device’s location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use
to access the Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by
refusing access to the information or by disabling your Location setting on your
device. However, if you choose to opt out, you may not be able to use certain
aspects of the Services.
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how
you interact with our services, including:
1. To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to
your account, as well as keep your account in working order.
2. To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
3. To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you
might have with the requested service.
4. To send administrative information to you. We may process your information
to send you details about our products and services, changes to our terms
and policies, and other similar information.
5. To fulfill and manage your orders. We may process your information to fulfill
and manage your orders, payments, returns, and exchanges made through
the Services.
6. To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.
7. To send you marketing and promotional communications. We may process
the personal information you send to us for our marketing purposes, if this is
in accordance with your marketing preferences. You can opt out of our
marketing emails at any time.
8. To evaluate and improve our Services, products, marketing, and your
experience. We may process your information when we believe it is
necessary to identify usage trends, determine the effectiveness of our
promotional campaigns, and to evaluate and improve our Services,
products, marketing, and your experience.
9. To comply with our legal obligations. We may process your information to
comply with our legal obligations, respond to legal requests, and exercise,
establish, or defend our legal rights.
SECTION 3 – CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, verify
your credit card, place an order, arrange for a delivery or return a purchase, we
imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we
will either ask you directly for your expressed consent, or provide you with an
opportunity to say no.
How do you withdraw your consent?
If after you opt in, you change your mind, you may withdraw your consent for us to
contact you, for the continued collection, use or disclosure of your information, at
anytime, by contacting us at info@allanatolian.com or mailing us at: EKAY
Elektronik Hizmetleri İç ve Dış Tic. Ltd. Co. | All Anatolian, Remzi Oğuz Arık Mah.
Tunalı Hilmi Cad. No: 88-B/39, Çankaya, Ankara TR 06680
SECTION 4 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your
state or province of residence, or that you are the age of majority in your state or
province of residence and you have given us your consent to allow any of your
minor dependents to use this site.
SECTION 5 – HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required
or permitted by law (such as tax, accounting, or other legal requirements). No
purpose in this notice will require us keeping your personal information for longer
than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and isolate
it from any further processing until deletion is possible.
SECTION 6 – DISCLOSURE
Disclosure to Government and their agencies: We are subject to the law like
everyone else. We may be required to give information to legal authorities if they
so request or if they have the proper authorization such as a search warrant or
court order.
SECTION 7 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose
your information to the extent necessary to allow them to perform the services they
provide to us.
However, certain third-party service providers, such as payment gateways and
other payment transaction processors, have their own privacy policies in respect to
the information we are required to provide to them for your purchase-related
transactions.
For these providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled by these
providers.
In particular, remember that certain providers may be located in or have facilities
that are located a different jurisdiction than either you or us. So if you elect to
proceed with a transaction that involves the services of a third-party service
provider, then your information may become subject to the laws of the
jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by
a payment gateway located in the United States, then your personal information
used in completing that transaction may be subject to disclosure under United
States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or
application, you are no longer governed by this Privacy Policy or our website’s
Terms of Service.
Links: When you click on links on our store, they may direct you away from our
site. We are not responsible for the privacy practices of other sites and encourage
you to read their privacy statements.
Google analytics; Our store uses Google Analytics to help us learn about who
visits our site and what pages are being looked at.
SECTION 8 – HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational
security measures designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your information,
no electronic transmission over the Internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not be able to
defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information,
transmission of personal information to and from our services is at your own risk.
You should only access the Services within a secure environment.
Payment: When you provide us with your credit card information, the information
is encrypted using secure socket layer technology (SSL) and stored with a AES-
256 encryption. Although no method of transmission over the Internet or electronic
storage is 100% secure, we follow all PCI-DSS requirements and implement
additional generally accepted industry standards.
SECTION 9 – DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Our web site uses “cookies.” A cookie is a small amount of data that is sent to your
internet browser from a web server and stored on your computer’s hard drive.
Generally, we use cookies to remind us of who you are, tailor our products and
services to suit your personal interests, estimate our audience size, track visits to
and sales at our store, and process your order, track your status in our promotions,
contests and sweepstakes, and/or analyzing your visiting patterns. You can
generally set your browser to not accept cookies or to notify you when you are sent
a cookie, giving you the chance to decide whether or not to accept.
SECTION 10 – DO WE MAKE UPDATES TO PRIVACY NOTICE?
We reserve the right to update this privacy policy at any time, so please review it
frequently. Changes and clarifications will take effect immediately upon their
posting on the website. If we make material changes to this policy, we will notify
you here that it has been updated, so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we use and/or
disclose it.
If our store is acquired or merged with another company, your information may be
transferred to the new owners so that we may continue to sell products to you.
SECTION 11 – QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we
have about you, register a complaint, or simply want more information contact our
Privacy Compliance Officer at info@allanatolian.com or by mail at
EKAY Elektronik Hizmetleri İç ve Dış Tic. Ltd. Co. | All Anatolian, Remzi Oğuz Arık
Mah. Tunalı Hilmi Cad. No: 88-B/39, Çankaya, Ankara TR 06680
PRIVACY POLICY
We are extremely concerned to protect your privacy and confidentiality. We understand that all
users of our site are quite rightly concerned to know that their data will not be used for any
purpose unintended by them, and will not fall into the hands of a third party. Our policy is both
specific and strict. If you think our policy falls short of your expectations or that we are failing to
abide by our policy, do please tell us. We are constantly vigilant for credit card or other fraud. We
report all charge backs to a credit reference agency.
If you have any reason to seek the return of money paid, please contact us rather than your credit
card issuer. Information may be unlawfully available to hackers and snoopers. We take no
responsibility for this. The risk is no different from a similar risk in a bricks and mortar
establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any
personally identifiable information collected at this site.
If this policy should change in the future (most unlikely), then we shall provide notification in
advance, and the opportunity for all users to indicate whether or not they would prefer that we do
not provide the information to third parties as proposed. Here is a list of the information we
collect, and why it is necessary to collect it:
Basic identification and contact information, such as your name and contact details. This
information is used:
i. to provide you with the services which you request;
ii. to maintain our accounts;
iii. for billing;
iv. to enable us to answer your enquiries;
v. for verifying your identity for security purposes;
vi. for marketing our services and products;
vii. to help make our web site as useful to you as possible.
Information which does not identify any individual may be used in a general way by us or third
parties, to provide class information, for example relating to demographics or usage of a
particular page or service.
Cookies: Our web site uses “cookies.” A cookie is a small amount of data that is sent to your
internet browser from a web server and stored on your computer’s hard drive. Generally, we use
cookies to remind us of who you are, tailor our products and services to suit your personal
interests, estimate our audience size, track visits to and sales at our store, and process your
order, track your status in our promotions, contests and sweepstakes, and/or analyzing your
visiting patterns. You can generally set your browser to not accept cookies or to notify you when
you are sent a cookie, giving you the chance to decide whether or not to accept it.
Your domain name and e-mail address are recognized by our servers and the pages that you visit
are recorded. This information is used:
i. in a collective way not referable to any particular individual, for the purpose of quality control
and improvement of our site;
ii. to send you news about the services to which you have signed up;
iii. to tell you about other of our services.
Financial information, including credit card details are used to obtain payment for goods and
services you have ordered from us. This information is never actually received by us. The page
where this information is given by you is controlled by our contract banks. Such information is
automatically encrypted, and later decrypted for use. It never touches our system.
Information volunteered by you for a particular purpose, for example a personal profile, survey,
job application form, or contest. This information will be used exclusively for the purpose for
which you have provided it. Information is disclosed to third parties only where the third party
concerned qualifies in whatever way the web site page requires. We will make absolutely clear
on the face of the page, any intention to publicize the name of a winner.
Business information is given to us in the course of your business and ours such as in relation to
your application to partner with us or advertise with us. Such information is retained for business
use only. We undertake to preserve the confidentiality of the information and of the terms of our
relationship. It is not used for any other purpose. We expect you and any partner to reciprocate
this policy.
Disclosure to Government and their agencies: We are subject to the law like everyone else. We
may be required to give information to legal authorities if they so request or if they have the
proper authorization such as a search warrant or court order.
Information request: At any time you may review or update the personally identifiable information
that we hold about you, by contacting us via e-mail. To better safeguard your information, we will
also take reasonable steps to verify your identity before granting access or making corrections to
your information.